rummy golds

rummy golds App support

Contact
+91 6471253231

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy golds:

Q1: How to log in after installing the rummy golds?

To log in, open the app and enter your registered mobile number to receive a verification code (OTP). Once verified, you can log in without needing a password or email. This simplified process allows for easy access to the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. After verifying your internet connection, click "send OTP" and wait for the one-time password to be sent. If you don't receive the OTP, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC details to customer support via email to assist with transferring your account. This will enable a smooth account shift.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any further problems. Once the update is installed, you can easily access the app and continue playing.

Most Asked Questions Related To Withdraw In The rummy golds:

Q1: What is the minimum withdrawal amount in the rummy golds?

In this app, users can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawals are limited to the earnings from gaming activities, excluding bonus amounts. This means users can only withdraw money they've earned through gaming, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a streamlined process that typically takes 30 minutes to 3 hours to complete. However, payment processing may sometimes be delayed, requiring users to wait up to 24 hours in these cases. This delay can be an exception, but it doesn't affect the overall efficiency of the app's other services.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned while playing with the bonus amount. The bonus funds themselves remain non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, your money will be added to your wallet account within 24 hours, but if not, you can contact their care centre for assistance.

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